Autopay & Automated Reminders

How autopay and scheduled reminders reduce late rent, and how to configure late-fee policies.

Most late rent is forgotten, not refused. Autopay and reminders remove the friction.

Autopay

Tenants who enroll have rent sent automatically on the due date. It’s the single biggest driver of on-time payment.

Reminders and late fees

Reminders before the due date, on the due date, and after if unpaid.
Automatic late fees applied consistently per your stated policy.
A clear record of every notice and payment.

Keep late fees within your local legal limits and state them in the lease.

Pausing or cancelling autopay

Tenants can pause or cancel autopay at any time from their account; doing so doesn’t change what’s owed, only how it’s collected. Landlords are notified if autopay is turned off so a payment isn’t missed unexpectedly.

What happens if a payment fails

A failed autopay (insufficient funds, an expired card, a closed account) triggers a notification to the tenant and, depending on your settings, to you. The tenant can update their payment method and retry rather than the whole cycle silently failing.

Frequently asked questions

When exactly is rent charged with autopay?

On the due date you’ve configured for the lease — autopay doesn’t change the due date, it just removes the manual step of initiating the payment yourself each month.

Can a landlord force a tenant onto autopay?

You can encourage and default to autopay, but whether you can require a specific payment method depends on your lease terms and local law — making it the easy default usually works better than mandating it.

Does autopay work for a lease with multiple tenants?

Yes — depending on your lease setup, each tenant can enroll individually for their share, or one tenant can cover the full rent, matching however the lease splits responsibility.