Platform Glossary: Key Terms Explained

A single reference for the terms used across Seayora — from listings and leasing to accounting, QuickBooks, and dispatch — in plain English.

Seayora spans a lot of ground — leasing, payments, accounting, and dispatch each have their own vocabulary. This glossary collects the terms you’ll run into most, in one place.

Listings & leasing

Listing — an advertisement for a rental unit you create and control.
Applicant — a person who has submitted a rental application for a listing.
Screening report — a background/credit report from an independent consumer reporting agency.
Adverse action — the FCRA-required notice process when a screening report contributes to a denial.
Lease — the signed agreement between landlord and tenant, created and e-signed in Seayora.
Audit trail — the timestamped record of who signed a document, when, and from where.

Payments & credit

Autopay — automatic rent payment on the due date from a tenant’s linked account.
Payout — the transfer of collected funds from the payment processor to your bank account.
Credit reporting — furnishing on-time rent payment data to major credit bureaus for opted-in tenants.
Chargeback — a payment reversal initiated through a cardholder’s bank rather than the platform.

Accounting & bookkeeping

Chart of accounts — the list of income, expense, asset, liability, and equity accounts your books use.
Journal entry — a balanced debit-and-credit posting to the general ledger.
Reconciliation — confirming your books match your actual bank statement.
Job costing — tracking income and cost against a specific job to see its true margin.
A/R and A/P aging — reports showing what’s owed to you and what you owe, by how overdue it is.
Feature flag — a company-level toggle that turns an advanced accounting module on or off.

QuickBooks & integrations

OAuth — the secure authorization flow used to connect a third-party account like QuickBooks.
Sync — the ongoing exchange of data between Seayora and a connected integration.
Migration — a one-time (or repeatable) import of historical data into Seayora.

Service pros & dispatch

Work order — the record of a maintenance or service job from request to completion.
Dispatch — the process of routing a job to the right available professional.
Approval threshold — a dollar limit above which a job needs manager sign-off before proceeding.
Estimate — a proposed price for work that a customer can accept before it becomes an invoice.

Property management

Portfolio — the full set of properties a landlord or management company oversees.
Check-in — a staff visit or task completion logged against a property.
Compliance obligation — a local regulatory requirement (e.g. an NYC filing) tracked for a property.