Does Seayora use my conversations to train AI?
Seayora learns from them which of its own tools answer which kinds of question, so the assistant gets better at picking the right one — from a few plain words of each question and the names of the tools that answered, never your records or the answers. The outside AI services Seayora uses are not trained on them by this. You can turn it off in Settings → Your data, which also removes what your conversations contributed.
From the guide The Seayora Assistant: Asking About Your Account in Plain Words.
How your conversations help Seayora AI improve
The AI models behind the assistant belong to the AI services Seayora uses, and they are not retrained by Seayora. What Seayora learns from conversations is how to use its own tools better: which of them answer which kinds of question, and which answers people marked as good or bad. A question about who is behind on rent that was answered well with the rent roll teaches the assistant to reach for the rent roll first next time — for everybody with that kind of account.
- What is kept for this is a few plain words from each question, which tools answered, how the answer ended and any rating you gave. Email addresses, phone numbers, links and anything with a number in it are removed before anything is kept. Your records and the answers themselves are not part of it.
- Nothing you type is ever shown to another account. A word is learned only after at least three different accounts have used it, and what reaches anyone else is the name of a tool their account already has.
- Only conversations from the day this began are used; nothing you asked before then is learned from.
- To stop it, turn off “Help improve Seayora AI” in Settings → Your data, on the website or in either app. That removes what your conversations contributed and stops it from then on; your conversations stay in your history.
- Under the question box the assistant always says whether your conversations are being used this way.
Read the whole guide: The Seayora Assistant: Asking About Your Account in Plain Words