The Seayora Assistant: Asking About Your Account in Plain Words

How to ask Seayora about your account in plain words — typed or spoken — on the website and in the iPhone and Android apps, what the assistant can look up, how anything it prepares waits for your approval, what it will not do, how your conversations are kept, and how they help Seayora AI improve.

The Seayora assistant answers questions about your own account in plain words — "who is behind on rent this month?", "what is on my schedule today?", "has my landlord looked at the leak I reported?" — and can prepare changes for you, such as a message, a task or a work order. It looks things up in the same records you see on your screens, and anything it prepares waits for you to approve it.

Opening it

On the website, the Seayora AI mark in the top bar of your portal, next to Search — a white four-point star on a rounded tile of blue, violet and rose, with a small spark beside it. The colors drift slowly until you have opened the assistant once; while it is working on an answer they flow faster and the tile glows.
From Search (⌘K or Ctrl+K): type your question and choose the last row, "Ask Seayora".
In the iPhone and Android apps, Tools → Ask Seayora.
If you do not see it, it has not been switched on for your account yet. It is switched on account by account, and you are emailed when it is.

What it does

It answers from your own records — properties, leases, rent, maintenance, messages, your calendar, invoices and the rest — using the same tools a connected AI assistant uses through Seayora’s connector.
While it works it shows each step as it happens — “Looking at: Rent roll”, “Preparing: Create work order” — and looks several things up at the same time when it can. Once the answer is ready the steps fold into one “Steps” row above it; open it to see where a figure came from. If it could not check something, that row says so in red rather than the answer guessing.
Under a finished answer, two or three suggestions for what to ask next appear on every device — picked from what that answer looked at. On the website you can also copy the answer or ask the same question again.
It can give you a button that opens the screen an answer is best seen on — the full rent roll, a lease, the calendar.

Speaking to it, and hearing the answer

Tap the microphone beside the question box and ask out loud. Your words appear as you speak; tap the arrow to ask, or × to throw it away.
In the iPhone and Android apps your speech is turned into text on the phone itself. On the website the microphone uses your browser’s own speech recognition — in Chrome and Edge that is the browser maker’s service, and in Safari Apple’s — and a browser that has none says so. Seayora never receives the audio.
A question you speak is answered out loud. Tap the speaker under an answer to hear it, or the speaker at the top to have every answer read aloud. A proposal it prepared is mentioned in what is read, and still waits on screen for you to approve it.
Answers are read in Seayora’s own voice, a natural American English voice our servers make from the answer they just wrote; nothing is sent to anybody else and neither the words nor the sound are kept. If that voice is unavailable, your browser or phone reads the answer in its own voice instead.
Nothing is read aloud during a call, or while the microphone is open.

Ideas to start with

An empty conversation offers a handful of questions to tap, each under what it is about — money, repairs, leasing, compliance, your schedule and so on. They are picked for your kind of account from a set of hundreds, and only from questions it can actually answer for you, so they change each time you open it. Tap “More ideas” for another handful — the ones you have already seen sit out until you have been through the rest. On the website you can also pick a topic, such as Money or Repairs, to see only questions about it. The time of day and of the month nudge what comes up first: a morning leans toward a briefing, the first week of the month toward rent, and the start of the year toward taxes. A resident who has not moved into a Seayora home yet is offered questions about finding one.

Anything it prepares waits for you

When it prepares a change — a message to a tenant, a task, a work order, a calendar event — it is saved as a proposal, and a card appears under the answer with Approve and Discard. Nothing happens until you approve it.
The same proposal is in your Approvals queue, so you can approve or discard it later, on any device.
A decision on a rental application and a notice to every resident of a building are always reviewed on the Approvals screen, because each carries a warning that has to be read before it goes out.
A listing it drafts is saved as a private draft that only you can publish.

What it will not do

It cannot approve anything itself, and it never moves money — it does not pay, charge or refund.
It can only do what your account can already do. If you work for a management company or a contractor, it follows the access your employer has given you, area by area.
Its answers are written by an AI model and can be wrong. Check anything that matters against your records before you rely on it.

Your conversations

Your past conversations are under the clock button (website and iPhone) or the history button (Android), where you can reopen or delete one.
Conversations are saved for as long as your account is open, so you can always come back to an answer. Delete one whenever you like, or all of them at once from Settings → Your data; closing your account deletes them too.
Each question can take up to eight steps and stops after about a minute. Your account may have a daily limit on questions; if you reach it, the assistant says so and it resets at midnight.

Rating an answer

Under every finished answer there is a thumbs up and a thumbs down, on the website and in both apps. A thumbs down asks what was wrong — it was wrong, it missed something, it was hard to follow, it took too long, or something else. Tap the same thumb again to take your rating back. Your rating is kept with the conversation and, unless you have turned it off, helps Seayora AI answer better.

How your conversations help Seayora AI improve

The AI models behind the assistant belong to the AI services Seayora uses, and they are not retrained by Seayora. What Seayora learns from conversations is how to use its own tools better: which of them answer which kinds of question, and which answers people marked as good or bad. A question about who is behind on rent that was answered well with the rent roll teaches the assistant to reach for the rent roll first next time — for everybody with that kind of account.

What is kept for this is a few plain words from each question, which tools answered, how the answer ended and any rating you gave. Email addresses, phone numbers, links and anything with a number in it are removed before anything is kept. Your records and the answers themselves are not part of it.
Nothing you type is ever shown to another account. A word is learned only after at least three different accounts have used it, and what reaches anyone else is the name of a tool their account already has.
Only conversations from the day this began are used; nothing you asked before then is learned from.
To stop it, turn off “Help improve Seayora AI” in Settings → Your data, on the website or in either app. That removes what your conversations contributed and stops it from then on; your conversations stay in your history.
Under the question box the assistant always says whether your conversations are being used this way.

Frequently asked questions

Why is there no Ask Seayora button in my portal?

The assistant is switched on account by account and is off until it has been switched on for yours. When it is, the Seayora AI mark appears next to Search and you are emailed. In the apps, Tools → Ask Seayora says in words whether it is available to you.

Does Seayora use my conversations to train AI?

Seayora learns from them which of its own tools answer which kinds of question, so the assistant gets better at picking the right one — from a few plain words of each question and the names of the tools that answered, never your records or the answers. The outside AI services Seayora uses are not trained on them by this. You can turn it off in Settings → Your data, which also removes what your conversations contributed.

Related guides

Related features and guides

Approvals: How an Assistant Proposes Changes — Documentation. Why a connected assistant usually proposes rather than performs, what the Approvals queue is, and the one action that can never be automated.
Connecting Claude, ChatGPT or Your Own Agent — Documentation. Step-by-step instructions for connecting Claude, ChatGPT, an MCP-capable agent framework, or plain HTTP software to your Seayora account.
Seayora AI: Repairs, Lease Questions, Briefs and Reports in Plain Words — Documentation. What each Seayora AI tool does — describing a repair, asking about a lease, briefing a visit, checking an invoice, summarizing a month, turning a sentence into a report, reading a lease PDF, writing a campaign and the day’s brief — where to find them on the website and in the iPhone and Android apps, what happens before anything is sent, and what is kept.
Using an AI Financial Analyst for Your Small Business — Guide. How an AI assistant can answer questions about your books in plain English, what it is good at, and where your own judgment still matters.
Voice Notes in Messaging — Feature. Record and send voice notes in any Seayora conversation. Transcoded server-side so they play on iPhone, Android, and desktop alike, stored with the thread, and searchable as part of the property record.
Texting Tenants: TCPA Consent, Opt-Outs and Quiet Hours — Guide. What the TCPA and the FCC’s rules require before a landlord texts tenants: consent, the STOP words, 10 business days to honor an opt-out, and quiet hours.