Seayora Documentation
Seayora documentation: step-by-step guides to every feature — listings, applications, leasing, rent collection, accounting, the QuickBooks integration, maintenance dispatch, and more.
Getting started
- Creating Your Seayora Account — What sign-up asks for, what you are agreeing to, the code that confirms your email, and why confirming your mobile number can wait.
- Seayora Platform Overview — What Seayora is, who it is for, and how the listings, leasing, payments, accounting, and service-pro tools fit together in one platform.
- Roles & Account Types — The difference between landlord, management, service professional, and tenant accounts — and what each role can do on Seayora.
- Your Setup Checklist — The short list at the top of your dashboard of what is left before your account does what you signed up for — what each step is, why a step can say "Couldn’t check", and how to hide it or bring it back.
- Account Security: SSO, 2FA & Passkeys — How to secure your Seayora account with single sign-on, two-factor authentication, device verification, passkeys (WebAuthn), and resetting a forgotten password.
- Team Permissions — How a management company or a contractor decides, per employee, which parts of the account are hidden, read-only or fully open.
- Approving Sign-ins on Your Phone — How the Seayora app asks you to approve a sign-in, what the two-digit number is for, how to block one and secure your account, and the PIN or pattern that locks the app.
- Customizing Your Dashboard — How to rearrange, resize, and personalize your Seayora dashboard so the widgets and reports you check most are always front and center.
- Platform Glossary: Key Terms Explained — A single reference for the terms used across Seayora — from listings and leasing to accounting, QuickBooks, and dispatch — in plain English.
- Arranging Your Tools & Sections — Reorder, pin and hide the entries in a hub so the three things you actually do are at the top — on every device.
- Home Screen Widgets (iOS & Android) — Put rent, repairs, jobs, money and messages on your phone's home screen or Lock Screen, refreshed automatically — which widgets each account type gets, how to add them, and what they show when you are signed out.
- The Guided Tour — The walkthrough that runs the first time you open Seayora on the web or in the app — what it covers, how to leave it, and how to start it again whenever you like.
- Seayora on CarPlay and Android Auto — Hear and answer your conversations by voice or with Siri, play and send voice notes, call whoever you are driving to see, and get one-tap directions to the day’s stops — plus a plain explanation of why paying and signing deliberately stay out of the car.
- Siri, Shortcuts, Control Center & App Shortcuts — Open Seayora screens, open one conversation, search and send a message with Siri, Spotlight, the Shortcuts app, the Action button and Control Center on iPhone — plus what Siri AI on iOS 27 can do with your conversations, what it is and is not told, and the shortcuts on the Android app icon.
- Booking a Call About Custom Pricing — How to book a 30-minute video call with Seayora about pricing for a larger portfolio, what happens in the meeting room, how it reaches your calendar, and how to move or cancel it.
- Choosing an AI engine for each feature — Every AI feature can run on its own engine and model, with its own standby for when a local engine is asleep. What that changes, what it costs, and the one feature that never moves.
- Sales reps — your accounts, your pipeline and what you are paid — How a Seayora sales rep is paid: the commission plan, what counts as profit, how an account is attributed to you, what a statement is, and every screen in the rep portal on the web, iPhone and Android.
- The Seayora Assistant: Asking About Your Account in Plain Words — How to ask Seayora about your account in plain words on the website and in the iPhone and Android apps, what the assistant can look up, how anything it prepares waits for your approval, what it will not do, and how long a conversation is kept.
- AI that runs on your phone — Some Seayora features can run on the handset itself — free, offline, and without the text leaving the device. Which ones, which phones, and what happens on every other phone.
- What the Seayora app can do that the website cannot — Working with no signal, photographing a meter or an equipment plate, tapping a tag, measuring a room, and arrival reminders. What each one records, and what it does not.
- Linking to an exact button, tab or section — Copy a link that opens seayora.com at a specific button, tab or section — and what such a link will and will not do.
Listings & advertising
- Creating & Publishing a Listing — How to post a rental listing on Seayora — property details, pricing, availability, amenities, and how listings appear in search.
- Uploading Photos & Media — How to upload listing photos and files, requirements for images, and your responsibilities for uploaded media on Seayora.
- Browsing & Searching Rentals — How renters search listings on Seayora — the map, filters, saved favorites, city and neighborhood pages, and applying online.
- Your Listing’s Web Address & Local Context — How a Seayora listing gets its web address, why the address can change when the listing does, how old links keep working, and where the “nearby” facts and answers on a listing page come from.
- Promoted & Featured Placement — How listing ranking, featured placement, and promotion work on Seayora — and what is and isn’t guaranteed.
- Where Your Listing Appears on Seayora — The city, neighborhood, size, budget and feature pages a published listing shows up on automatically, the rent report your asking price feeds, and how to check.
- Saved Searches & Alerts — How renters save a search and get notified the moment a new matching listing goes live on Seayora.
- Booking Tours & Showings — How prospective renters book a tour from your listing, what you control (hours, slot length, in-person, self-guided or video), and what the visitor receives.
- Listing Analytics & Performance — How to read the view, inquiry, and application metrics behind a listing to understand what’s working and what to change.
- Views and saves on your listing — What the view count on your listing actually counts, how saves are tracked, and why the two numbers matter separately.
- Listing Distribution (Dwellsy) — How to send a published listing to outside rental networks, what data leaves Seayora when you do, where inquiries land, and what “in the feed” means versus “live on the partner”.
Applications & leasing
- Rental Applications — How online rental applications work on Seayora — what applicants submit, how landlords review, and how to keep the process fair and consistent.
- Tenant Screening & Background Checks — Screening is not available yet — no consumer reporting agency is connected and no fee is charged. How it will work, and the FCRA responsibilities that come with it.
- Creating & E-Signing Leases — How to build a lease, send it for electronic signature, and rely on the audit trail under ESIGN and UETA.
- Documents & Storage — How Seayora stores leases, applications, and uploaded documents, and your responsibility to retain your own records.
- Lease Renewals & Amendments — Renewing an expiring lease, the last day you can lawfully serve notice, what the local market is asking, and what a served notice freezes.
- Receipts, Notices & Statements — The PDFs Seayora issues — what produces each one, where they are kept, and what they can and cannot be used for.
- Move-In & Move-Out Checklists — How to document a unit’s condition at move-in and move-out to protect both landlord and tenant when it’s time to return a deposit.
- Contracts Beyond the Lease — How to create and e-sign other agreements on Seayora — vendor contracts, service agreements, and addenda — outside the standard lease flow.
Payments & rent
- Online Rent Collection — How to collect rent online with Seayora — setup, payment methods, card surcharges and where state law limits them, records, and how funds move.
- Autopay & Automated Reminders — How autopay and scheduled reminders reduce late rent, and how to configure late-fee policies.
- Opening Your Payout Account — The application that lets you be paid — what it asks for, what we fill in for you, what happens to your SSN and bank number, and how to answer when the processor asks for more.
- Splitting Rent with Roommates — How roommates on one lease each pay their own share, what it costs, how a late share is handled, and how each roommate’s payments are recorded and reported.
- Fees, Payouts & Refunds — How Seayora’s fees, subscriptions, payouts, and refunds work, and where payment disputes are handled.
- Payment Plans for Rent You Cannot Pay in Full — How a resident asks to spread a month’s rent — or is offered one — how the schedule can be shaped, how a landlord decides it, what the signed agreement says, when a date can be moved, and exactly what happens if an installment is missed.
- What You Take On When You Get Paid Through Seayora — Collecting rent or invoicing through Seayora makes you a sub-merchant. Plain-English guide to what that means: whose chargebacks these are, which fees reach you, and what the processor can do.
- Housing Assistance: Tracking Section 8 and Agency Payments — When a housing agency pays part of a resident’s rent — a Section 8 voucher, CityFHEPS, a state or county program — how to record it, what Seayora expects each month, what counts as late, and how to draft the late-payment penalty claim a voucher contract allows.
- Rent-Payment Credit Reporting — Nothing is being furnished to a bureau yet — consent and payment history are recorded and pending one. How it works, and what to expect when it starts.
- Utility Billing: Splitting a Building’s Utility Bill Between Its Units — How a landlord or manager splits a water, sewer, trash, gas or electricity bill between a building’s units, how each way of splitting it works, what stays with the owner, what the tenant sees, where the share is charged, and how to withdraw a bill.
- When Rent Has Failed: Navigating an Eviction — What your state and your city actually require, in order, with the statute behind each step — the court, the forms, the fee, the deadlines, and the record. What Seayora does, and the things it will not do.
- Your Annual PCI Attestation — The one-minute form every account that takes card payments signs each year, when it is due, and the monthly fee that applies if it is not signed.
- Security Deposits on Seayora — How to collect, hold, document, and return a security deposit — the ledger behind the figure, the statutory deadline, the itemized statement, and what freezes when.
- Rent Increases & Notices — How to communicate a rent increase or other lease notice to a tenant, with a documented delivery record.
- Payment Disputes & Chargebacks — How payment disputes between users are handled on Seayora, and what to do if a chargeback is filed on a payment you received.
- Promo Codes & Account Credit — How to redeem a Seayora promo code, what each kind gives, and how discounts and account credit come off Seayora’s fees — including the platform fee on rent, which raises your payout.
Accounting & bookkeeping
- Accounting Suite Overview — A tour of Seayora’s accounting and bookkeeping tools — invoicing, bills, ledger, bank feeds, reports, automations, and the AI analyst.
- Accounting on your phone — The whole accounting suite — the Expense Center and the full ledger — in the Operations tab of the iPhone and Android apps.
- Chart of Accounts & General Ledger — How to structure your chart of accounts, post journal entries, and use the general ledger as the backbone of your books.
- Invoices, Estimates & Statements — How to create, brand, and send invoices, estimates, and statements — with a price book, good / better / best options and acceptance on the spot — turn estimates into invoices, and get paid online.
- Bills & Accounts Payable — How to record vendor bills, route them through approvals, and automate accounts-payable steps.
- Sales Orders and Purchase Orders — Record what a customer has agreed to buy and what you have ordered from a vendor — deliver and invoice a sales order line by line, receive a purchase order as goods arrive, and raise the vendor’s bill from it.
- Bank Feeds & Reconciliation — How to connect bank feeds, auto-categorize transactions with rules, and reconcile your accounts each month.
- Price Rules and Price Levels — Discounts, markups, fixed prices and price levels — for everybody, a group of customers or one customer, on every item, a type, a trade or one item — and exactly which one wins.
- Receipt Capture — Photograph a Receipt, Finish the Expense — How to turn a photo or PDF of a receipt, bill or invoice into a draft expense or bill, what Seayora reads from it, how it matches vendors and categories, and where the draft lands.
- Billable Time and Expenses — Recharge hours and costs to the customer they were for — see what is unbilled by customer, set rates and markup, and put the chosen work on one invoice.
- Taxes & Sales Tax — How Seayora calculates and tracks sales tax on invoices, and your responsibility to determine, file, and remit taxes.
- Job Costing — How to tie income and costs to individual jobs so you can see true profitability by job, customer, or trade.
- The Document Hub — One inbox for every receipt, bill and statement — upload, scan on your phone or email documents in, see what was read off each, and file it against the transaction it proves.
- Inventory & Fixed Assets — How to track inventory with advanced costing and manage fixed assets with scheduled depreciation.
- Memberships & Automatic Payment — Sell a maintenance plan, bill every member on schedule, give members their own prices, and let a customer pay automatically — on their own say-so.
- Multiple Entities and Consolidated Statements — Keep an LLC per building, or a separate equipment company, in the same books — switch between them, and add them up into a consolidated P&L, balance sheet or trial balance.
- Books Setup, Books Access and Keyboard Shortcuts — The eight-step setup for new books, narrowing what each person on your team can do in them, and the density switch and keyboard shortcuts.
- Payroll Posting — How payroll results post into your accounting so wages, taxes, and liabilities land in the right accounts.
- Financial Reports — The core reports Seayora produces — Profit & Loss, Balance Sheet, aging, budgets vs. actual — and how to read them.
- Accounting Automations — How to build rules that act when something happens in your books — tell you, email a customer a note, hold a bill for approval, tag a class or suggest an account.
- Document Designs — How to design the PDFs your customers and vendors receive — invoices, estimates, statements, purchase orders and receipts — and preview the real document.
- Custom Fields — How to add your own fields to customers, vendors, invoices, bills, items and jobs, and fill them in on the website and in the app.
- Books Modules — How to switch off the parts of your books you do not use — recurring invoices, progress invoicing, budgets, bank feeds, the customer portal and more — and what switching one off does.
- The Accounting Audit Log — How Seayora’s immutable, append-only audit log records every accounting action for accountability and trust.
- Accounting Policies & Settings — What each Books setting does — numbering, terms, tax, late fees, deposits, reminders, statements, online payments, approvals, accounting basis, fiscal year, rounding, job costing and AI.
- AI Financial Analyst — How to ask questions about your books in plain English, what the AI is good at, and where your own judgment still matters.
- Sales Pipeline & the Full Sales Cycle — How Seayora tracks a sale from lead to lead-to-cash — quotes, follow-ups, conversion, invoicing, and payment — as one connected cycle.
- Accounts Receivable & Collections — How to track what customers owe you, prioritize collections, and reduce days-sales-outstanding without damaging relationships.
- Classes, Locations & Multi-Dimensional Reporting — How to tag transactions with classes and locations so you can report on performance by division, trade, or site — not just company-wide.
- Year-End Close & Books Review — A practical checklist for closing your books at year-end — reconciling, reviewing reports, and getting ready to hand off to a tax professional.
- The Tax Center: Year-End Prep, Sales-Tax Returns, 1099s — A Schedule C view of your year from the books, an estimate of what to set aside, sales-tax worksheets and returns by state, 1099 preparation, a knowledge base of federal, state and city rules, and an assistant grounded on all of it.
- Uploading Bank Statements: CSV, OFX, PDF and Photos — Banking → Statements takes a statement in any format, imports the transactions once, runs your rules and the AI categorizer, and keeps the file, the period and the balances as the paper trail.
QuickBooks & integrations
- QuickBooks Online Integration — How to connect QuickBooks Online, what data syncs, and how to verify results — with Seayora’s non-affiliation with Intuit made clear.
- Migrating Your QuickBooks Data — A step-by-step checklist for importing QuickBooks data into Seayora and confirming it landed correctly.
- Payments, Maps & Other Integrations — The third-party services Seayora connects to — payment processing, identity verification, mapping, SSO, screening, bank feeds — and how their terms apply.
- General Data Migration to Seayora — How to move existing data from spreadsheets or other software into Seayora — properties, tenants, customers, and historical records.
- Disconnecting Integrations & Data Portability — How to disconnect an integration like QuickBooks, export your data, and understand what stays in Seayora afterward.
Developers & AI connectors
- Connecting an AI Assistant to Seayora — What it means to connect Claude, ChatGPT or your own software to your Seayora account, what an assistant can and cannot do, and the one URL you need.
- Connecting Claude, ChatGPT or Your Own Agent — Step-by-step instructions for connecting Claude, ChatGPT, an MCP-capable agent framework, or plain HTTP software to your Seayora account.
- Approvals: How an Assistant Proposes Changes — Why a connected assistant usually proposes rather than performs, what the Approvals queue is, and the one action that can never be automated.
- API Authentication & API Keys — The three credentials Seayora accepts, live versus test keys, what a credential can see, and how to keep keys safe.
- API Requests & Responses — The response envelope, paging, the money and date conventions, and how writes work on the Seayora REST API.
- API Rate Limits & Error Codes — The error shape, every stable error code and what to do about it, rate-limit headers, and how to retry well.
- MCP Server Reference — Transport, protocol versions, and the full generated catalog of tools, resources and prompts the Seayora MCP server offers.
- OAuth 2.1 for Assistants & Agents — How an assistant discovers Seayora's sign-in, the authorization-code flow with PKCE, dynamic registration, token refresh and revocation.
- Webhooks — Get pushed an event when something changes instead of polling: the payload, signature verification, delivery guarantees and the event list.
- Permissions Reference — Every permission an assistant or API key can hold, what it unlocks, and which ones can change records — generated from the server.
- Connecting Seayora to Gemini Enterprise — How a Google Workspace administrator adds Seayora to Gemini Enterprise as a custom MCP server, and what is and is not possible on Google's other Gemini surfaces.
Service professionals
- The Service Pro Dashboard — How service professionals manage jobs, finances, and operations from a single dashboard.
- Dispatch & Work Orders — How jobs are routed to service pros, how work orders track status, and how approval limits keep spending in check.
- Quality & Operations Tools — Your reputation score and how it is calculated, customer ratings, quality audits, warranties, and the operating rules your company runs by.
- Writing Estimates — How to build an accurate estimate, keep track of the ones you have sent, and turn an accepted estimate straight into scheduled work.
- Vendor & Subcontractor Management — How to manage the vendors and subcontractors you work with — records, bills, compliance documents, and payment history.
- Customer & Vendor Portals — What a customer or vendor can see and do from the portal link you send them — invoices and their PDFs, statements, paying online, automatic payment, memberships, and sending you a bill.
- HR & Team Compliance — How service businesses track employee and contractor records, certifications, and compliance documentation in one place.
- Deep Analytics & Business Insights — How service professionals go beyond basic financial reports to understand trends, customer value, and where growth is coming from.
- Toolbox & Everyday Utilities — Smaller day-to-day utilities service professionals use — quick calculators, lookups, and helpers that don’t need their own dashboard.
- The Contractor Network — How the trusted contractor network connects property managers and landlords with vetted service professionals for dispatched work.
- The Time Clock: Punches, Breaks, Overtime & Approval — How technicians clock in and out against a job, what the geofence and photo rules do, how overtime is calculated, how an owner reviews and approves hours, and how to read the clock-in map.
- Compliance, Safety & 1099s for Contractors — Setting what your business is required to hold, how Seayora grades your certificates, and exporting 1099s for your accountant.
- The Crew Schedule: Shifts, Time Off, Pay Periods & Labor Budgets — How to build a crew schedule, publish it, see planned hours against what was actually worked, approve time off, freeze a pay period for payroll, and hold a job to a labor budget.
- Charging a Customer Quickly — One total, a labor and parts split, and the state the work happened in — with the right sales tax and the rule behind it.
- Payroll & 1099 Filing Partners — The companies Seayora introduces you to for payroll and information returns, what the relationship is, and how Seayora is paid.
- Confirming Who Is Clocking In — How the identity check at the time clock works, what it proves, and what happened to the photo it replaced.
- Invoices, Receipts & Sales Tax for Contractors — How a contractor invoice is built in Seayora, how sales tax is worked out for the job site line by line, what the customer sees at checkout, and when a receipt is issued.
- Recording payroll — Seayora keeps the record, you make the payment — How to record a payment you have made to your crew, why Seayora does not send wages itself, which payroll providers let you connect an API key so pay runs are recorded for you, and which ones refuse to.
- Parts & Materials: What Gets Taxed and What Does Not — The parts catalog, why "tax paid at purchase" matters, what buying on a resale certificate changes, use tax, purchase-tax credits, and the parts tax report.
- Tax Settings: Registrations, Rates & Exemption Certificates — Telling Seayora where you are registered to collect, entering county and city rates, filing exemption certificates, and reading each state's rule.
- Tax-Exempt Customers and Exemption IDs — How to mark a customer tax-exempt with their exemption ID, what happens on their invoices, and why the ID and the certificate — not a checkbox — are what make it real.
Scheduling & dispatch
- Calendar & Scheduling — One calendar over everything Seayora already knows is happening — what it draws, what you can add to it, how reminders and repeats work, and how to read it in the calendar app you already use.
- Planning a Technician’s Route — How Seayora sequences a technician’s day, where the driving times come from, what it costs, what it leaves out, and why nothing moves until you publish.
- Dispatch Automation Rules — How to set up rules that automatically route, escalate, or approve dispatched jobs based on conditions you define.
- Dispatch Notifications — Which events tell whom, through which channel, what quiet hours do and do not hold, and exactly what “push” means on each device.
- On My Way & Live Arrival Times — Telling a customer you are on the way, the live arrival link they get, how the arrival time is worked out, and what they can and cannot see.
- App Preferences for Contractors — What each App preference does — your dashboard, team, time clock, jobs, operations and notifications — and where each one takes effect.
Property management
- Building Health Score — What the building health score is made of, what each factor means, what it deliberately does not claim, and how to show a building condition badge on a listing.
- Equipment, Preventive Maintenance & the Equipment Outlook — Register the boiler, the water heater and the roof, schedule the work each one needs, print a scan-to-report label — and see which equipment needs attention before it fails.
- Handing Over a Property’s Record — When a building sells or changes manager, release its record — equipment, warranties, service history, work history, inspections and compliance — to the next owner, who adds it to the same building in their own portfolio.
- Managing Properties & Units — How to organize a portfolio of properties and units, assign them, and keep records clean across a management company.
- Owner Requests & Approvals — How a property owner asks their management company for something, how the manager answers, resolves or closes it, and how a manager asks an owner to approve spending.
- Unit Timeline — Everything that happened at one unit — or on your tenancy — in one list, newest first, and exactly who can see what.
- Announcements, Packages & Amenities — Post notices to residents, log deliveries so residents know where to find them, let residents book shared spaces, and give them a board and a directory of their own.
- Programs & Filings — Section 8, tax credits, exemptions and rent regulation — what each one requires, when it is due, and what it costs to be in it.
- Room Sizes and Floor Plans on a Listing — Measure rooms by hand, with the camera or with an iPhone depth-sensor scan, and show their sizes — and a scanned room’s floor plan — on your listing. Every size says how it was measured.
- Workforce & Task Management — How management companies assign staff, manage tasks and check-ins, and keep an accountable record of work.
- Finding programs worth applying for — Sixteen questions about a building, and a shortlist of the housing programs worth a phone call — with the reason for each.
- Maintenance & Dispatch Workflow — How maintenance requests flow from tenant intake through routing, approval, completion, and cost.
- Your Contractor Network — Who you have used before, what you paid them, whether their license and insurance are in date, and who you would call first for each trade.
- NYC Compliance Tools — How Seayora helps track New York City compliance obligations for properties that operate there.
- Reports — build any number you are asked for, chart it, and have it sent — How Seayora’s report library works: the fifty named reports, the builder behind them, what every chart is drawn from, the four export formats, and the rules that stop a report quietly telling you the wrong thing.
- Resident Surveys After a Repair — Ask residents how a repair went once it is finished, choose when and what to ask, and read the answers and your Net Promoter Score.
- Check-Ins & Site Visits — How staff log check-ins and site visits at a property, and how that record supports accountability across a management team.
- Connected Devices & Sensors — How to connect meters, leak sensors, thermostats and other building devices to Seayora, what they can alert on, and how readings flow into work orders and Local Law 97 reporting.
- ENERGY STAR Portfolio Manager for Local Law 97 — Connect the Portfolio Manager account your NYC benchmarking already uses, see every building graded against the City’s checklist, and approve each change before Seayora enters it.
- Portfolio Analytics & Owner Reporting — How management companies and landlords see portfolio-wide performance — occupancy, rent roll, and maintenance — across every property.
- Security Cameras — How to connect the security cameras at your properties — install a Seayora Bridge with one command, connect DW Spectrum or a camera that sends to Seayora — then watch them live, record and play back, act on what they see, and export footage as evidence.
- QR Codes & Scanning — Print QR labels for equipment, units, jobs and signs, scan any code with your phone, and see everywhere a label has been read.
- Renters Insurance — Setting what you require, asking a resident for a policy, reading the certificate they send, and what Seayora will and will not decide for you.
- The rules library — what Seayora publishes, and what it deliberately does not — How Seayora’s statute-cited landlord, tenant and contractor rules work: where each figure comes from, how to filter them by any set of states and topics, how to compare states side by side, and why a state you expect to see is sometimes missing on purpose.
- Eviction navigation — what Seayora does, and the four things it will never do — Seayora navigates an eviction: the steps your state and city require, in order, each with the statute behind it, the deadline it sets and a link to the real court. It does not file, serve, evict, or give legal advice — here is exactly where that line sits and why it is drawn there.
- Before you file: the checks Seayora runs, and why some of them are our fault — Seayora refuses to open an eviction case while something would sink it — an unanswered payment plan, money still settling, a grace period that has not run, open repairs, a subsidized tenancy. Several of the blockers are Seayora’s own problem rather than the resident’s, and each is cheaper to find here than in a courtroom.
- How the steps and deadlines work — and why some steps deliberately have no date — Every step on a Seayora eviction case carries the statute behind it, whether it blocks the steps after it, and where its deadline comes from — statutory, set by the court, set by your lease, or an estimate. A step Seayora has not verified gets no due date at all, on purpose.
- The eviction record — append-only, and why attached messages are frozen — Every eviction case keeps a record: each step as it moves, notes, costs, and the messages you attach from the conversation. Nothing is edited or deleted, and an attached message is stored as it read at the moment you attached it — because the live one can still be changed by whoever sent it.
- An eviction case has been opened on my tenancy — what Seayora shows me — If your landlord opens an eviction case on Seayora you are told, and you can see it: the stage it has reached, what is outstanding, any hearing date, and — first on the page — what would end it, including free legal help where it is available.
- Illegal lockouts — why a landlord can never change the locks, in any state — Changing the locks, removing belongings, shutting off a utility or taking off a door is an illegal “self-help” eviction in every state, and the penalties are usually far larger than the rent being chased. What the law actually requires instead, and what Seayora refuses to help with.
- Which states and cities Seayora covers — and why the rest publish nothing — Seayora holds statute-cited eviction procedure for 22 jurisdictions and 6 cities. Everywhere else gets a generic outline with no day counts at all, flagged for review — because a plausible-looking deadline is worse than an admitted gap.
Mobile apps
- Working offline — What happens to what you type in a basement, a lift, or a building with no signal — and how to check it sent.
Communication
- In-Platform Messaging — How to message tenants, landlords, managers, and service pros inside Seayora with a record of every conversation — and draft a reply to an inquiry about your listing.
- Calls & Call Recording — How in-platform calling works, when calls may be recorded, and the consent rules that apply.
- Filtering Your Inbox — Smart filters, saved filter chips and labels — how to answer "who owes rent and has an open repair" without scrolling.
- Automations — scripts that answer for you — Build a branching script that triages a repair report, grades how urgent it is from the answers, sends safety instructions the moment they matter, and opens the work order at the right service level.
- Notifications, Email & SMS — How Seayora sends transactional and marketing notifications, choosing which alerts reach your phone and inbox, what the text-message program actually sends, and how to stop it.
- Tidying Your Inbox — Swipe actions you choose yourself, selecting several conversations at once, and the unread count on the Messages tab.
- Voice Notes — Recording and playing voice messages on the web, iPhone and Android — including what a transcript is for.
- Getting Support & Using the Help Center — Ask the documentation a question and get an answer composed from the guides, with links to the ones it came from — plus how to reach a person when the answer is not written down.
- Voice Messages After Hours — Have the voice messages residents and customers send you written out under the recording, let your automations act on the words, and answer a call that rings out with an invitation to leave a voice message.
- Live Support Chat: What We Can See While We Help You — While a support conversation is open, Seayora shows the support team whether you are still on the page. What that means, exactly what is recorded, and how long it is kept.
- Your Messaging Profile: About & Availability — Add an about line to your messaging profile and set yourself Available, Busy, Do not disturb or Away — on every device at once.
- Chat Appearance & Wallpapers — Themes, accents, bubble styles and wallpapers for your conversations — including your own photo, for every chat or just one.
- Doing things from a notification — Reply to a message, decline a call or acknowledge a repair straight from the notification — and what deliberately still needs the app.
- Contacting Support from Messages — Your support conversation is a real conversation — the same thread on the website and both apps, with calls, identity checks and payment requests handled in it.
- Seayora Storage: Messages Media and Camera Footage — How the media you send in Messages and the footage your cameras record in Seayora’s cloud are stored, how much is included, what happens when it is full, and how plans and billing work for an account or a company.
- Reporting something, blocking someone, and what happens next — How to report abuse, what a block does and does not stop, what we check automatically, and what happens if a limit is put on your own account.
Privacy, security & compliance
- Fair Housing Basics — The core fair-housing rules that apply when advertising, screening, and leasing on Seayora.
- FCRA & Screening Compliance — A practical walkthrough of your FCRA obligations when using screening reports, including adverse action.
- Data & Privacy Controls — How Seayora handles your data, the privacy rights you may have, and how to exercise them.
- Privacy choices in the mobile app — What agreeing on first launch turns on, what each one collects, and how to turn either off.
- Writing Compliant Listing Descriptions — How to write listing copy that sells the unit while staying honest and fair-housing compliant.
- GLBA & Financial Privacy on Seayora — What the Gramm-Leach-Bliley Act means for the financial data Seayora handles, and how nonpublic personal information is protected.
- What the website measures, and how where you live changes it — The three levels of website measurement, every signal and why, what is never collected, and the level for every US state.
- Deleting your activity data — Delete what Seayora recorded while you used the product — browsing history, which homes you looked at, saved homes — without closing your account.
- E-Signatures & Audit Trails: A Deeper Look — A closer look at what makes an electronic signature legally binding on Seayora, and exactly what the audit trail records.
- Data Export & Account Deletion — How to export your data before closing your account, how to delete the account yourself from any device, and exactly what Seayora keeps afterwards and why.
- Accessibility on Seayora — Seayora’s commitment to accessibility, how to request an accommodation, and how to report an accessibility issue.
- What Seayora Records About Your Use of Third-Party Services — Seayora meters the outside services your account uses — models, email, text messages, maps, identity checks — so it can budget for them. What is counted, what is not, and what it is never used for.
- How we know whether an email reached you — What the tracking image in a Seayora email does, what it can and cannot tell us, why an "open" is not the same as a read, and how to turn it off.
- What the Seayora apps tell us about themselves — The one line every request from the iPhone and Android apps carries, what it contains, what it is used for, and why it is not gated on the privacy switches.
- When Seayora asks you to review the app — What triggers the request, how often it can happen, when we deliberately never ask, how to switch it off everywhere at once, and the Rate Seayora row in the apps.