What the Seayora app can do that the website cannot

Working with no signal, photographing a meter or an equipment plate, tapping a tag, measuring a room, and arrival reminders. What each one records, and what it does not.

A laptop and a phone are used for different jobs. The website is the right tool for reviewing a portfolio, running the books and answering applications. The phone is what you are holding when you are standing in a boiler room, and it has a camera, a microphone, a radio and a satellite receiver that a browser cannot reach. These are the things the app does with them.

Working with no signal

Meter cupboards, plant rooms and basements do not have coverage. Anything you do in one is saved on the phone and sends itself the moment you are back on a network — you do not have to remember, or stay on the screen, or keep the app open.

Settings → Outbox shows what is waiting. It is worth knowing what the two lists mean, because they are different facts:

  • Waiting to send — saved on this phone and going to happen. It sends on its own; there is a "Send now" button if you are impatient.
  • Could not be saved — Seayora tried, the server refused it, and it will NOT retry on its own. These are usually something you can fix (a field that is now required, a job that was closed while you were underground). "Try again" re-sends it; "Discard" throws it away.

Nothing is ever sent twice. Each queued item carries an identifier that the server claims before it does the work, so a phone that sends something twice because it never heard the answer gets the original answer back rather than a duplicate. That matters most for the things you would notice: a clock-in, a payment, a repair request.

Photographing a meter

Open a connected device, choose the reading, and photograph the dial. The app reads the digits on the phone itself — nothing is uploaded to be read — and shows you what it found next to the photo.

You always confirm before anything is saved. That is deliberate: a meter reading feeds compliance figures that buildings commit real money against, and a confident wrong number is worse than an admitted gap. If the app cannot pick the reading out cleanly it says so and asks you to type it rather than guessing.

Before saving, Seayora compares the reading with the last one and tells you what it thinks:

  • A reading LOWER than the last one is refused, because that is almost always a transposed digit. If the meter really was replaced or has rolled over, tick that box and it saves as a reset — usage across a reset is not calculated, because the two sides are separate registers.
  • An identical reading is a warning, not a refusal. An empty unit reads like that and it is a legitimate thing to record.
  • A much larger jump than usual is flagged so you can check the digit count, and then saved if you say so. A heating system firing after a cold snap does this.

The photo is kept alongside the number. A figure in a filing whose only provenance is "an app said so" is a figure nobody can defend two years later.

Photographing an equipment plate

Point the camera at the rating plate on a boiler, a lift or an appliance — the metal or paper label with the model and serial on it. Seayora reads it on the phone and either finds the equipment you already have, or offers to add it with the fields filled in.

Two kinds of match, and the app says which:

  • Matched on the serial number — that is one specific physical unit and it is almost certainly the right one.
  • Matched on the make and model — that is a family, not a unit. A building with fourteen identical radiators matches all of them, so you are asked to confirm rather than told.

Nothing is created without you. Every field stays editable, because a serial number is exactly the sort of string a camera gets one character wrong.

Tapping a tag

Seayora tags carry the same link the printed QR label does, so you can either scan the code or — on a phone with NFC — just tap it. What opens is decided by who you are, exactly as it is for a scan: a resident tapping an equipment tag gets "report a problem with this", and a manager gets its service history.

The difference is worth knowing if you run inspection rounds. A QR code can be photographed from across a car park, or from a picture of a label somebody sent you. A tag has to be physically touched. Seayora records which one happened, so "was the fire door actually checked?" has a real answer.

Not every phone can do it, and the app tells you which yours is: iPhones from the XS onwards and most Android phones can READ a tag; Android can also SET UP a blank one. If yours cannot, the printed label on the same sticker works everywhere, and so does the short code underneath it.

Photographs that can prove when and where they were taken

When you photograph something as a record — an inspection, damage at move-out, a meter, a piece of equipment — Seayora saves when and where the photo was taken alongside it. That turns a picture into something that stands up when a deposit deduction is disputed.

This only applies to photos taken inside Seayora for that purpose. A photo you pick from your gallery is saved as exactly that, and the app says so on the photo: it may genuinely have been taken yesterday, and pretending otherwise would be worse than saying nothing. If your phone gives no location, none is recorded — nothing is filled in from the property’s address.

The claim is the device’s own. Seayora records what the phone that took the photo reported, and every screen says so. It is a much stronger record than no record; it is not a notarisation.

Measuring a room

What your phone can do here varies more than anywhere else in the app, so it tells you rather than hiding a button:

PhoneWhat you get
iPhone Pro (with LiDAR)Walk round a room and get its real floor area, including corners and alcoves.
Most other iPhonesTap one end and the other to measure a single distance — a window, a wall, a doorway.
Android, and older iPhonesType the dimensions in. They count exactly the same.

Whichever you use, Seayora records HOW the measurement was taken and shows it wherever the number appears. A square footage that was scanned and one that was typed from a plan are different claims, and a listing that says "measured" has to mean it. That is also why you can only push a measured total onto a listing when every room in it was actually measured.

Arrival reminders

If you travel to jobs, the app can offer to clock you in when you arrive at one. It is off until you turn it on, in Settings, on that phone. Turning it on is worth understanding properly:

  • Your phone does the watching. Seayora is not sent your location.
  • No record is kept of arriving anywhere. The only thing that is recorded is a clock-in you choose to make.
  • It watches the jobs on your list for the next few days, not your whole portfolio. Phones cap how many places can be watched at once — 20 — so if you have more jobs than that the app says how many are not being watched rather than quietly dropping them.
  • Your phone has to allow location "always", not just "while using". With "while using", nothing happens once the app is closed, which is every case this feature is for — so the settings screen tells you if you are in that state rather than showing a switch that does nothing.

You can turn it off in Seayora or in your phone’s own settings at any time.

Dictating instead of typing

Where you can type a note you can usually dictate it. The words are worked out on the phone itself and the recording is not sent anywhere — which also means it works with no signal. On phones that cannot do it on-device, Seayora does not offer it rather than quietly sending the audio away; type the note, or record a voice note.

A dictated note and a voice note are different things. A voice note is a recording somebody listens to; dictation gives you text you edit and send.

On the lock screen

While you are clocked in, an iPhone shows a live activity and an Android phone shows an ongoing notification, both with the time running. You glance instead of unlocking. Neither carries a resident’s name or a unit number — a lock screen is read over shoulders.

What the app never does

  • It never follows you around. Location is read at the moment you clock in, take a record photo, or share it in a conversation — and, if you switch it on, when you cross into a job’s area. There is no trail.
  • It never invents a number. A reading it could not make, a plate it could not read and a fix it did not get are all reported as such rather than filled in with something plausible.
  • It never treats a typed figure as a measured one, or a gallery photo as one taken on site.
  • It never reports something as saved when it is only saved on the phone.

Related guides

Related features and guides

  • Seayora Platform Overview — Documentation. What Seayora is, who it is for, and how the listings, leasing, payments, accounting, and service-pro tools fit together in one platform.
  • Doing things from a notification — Documentation. Reply to a message, decline a call or acknowledge a repair straight from the notification — and what deliberately still needs the app.
  • Booking a Call About Custom Pricing — Documentation. How to book a 30-minute video call with Seayora about pricing for a larger portfolio, what happens in the meeting room, how it reaches your calendar, and how to move or cancel it.
  • Free Data Migration — Feature. Free white-glove data migration for management companies, including QuickBooks data, so switching platforms does not mean re-entering years of records.
  • Understanding 1099 Forms for Your Business — Guide. What 1099-NEC and 1099-K forms are, who gets them, and how to keep the records you need — for contractors, landlords, and anyone paying or getting paid.
  • Live GPS Technician Dispatch — Feature. Dispatch technicians with live GPS tracking so you can route the closest available pro and give customers an honest arrival window.

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