Doing things from a notification
Reply to a message, call back a missed call or answer a repair straight from the notification — what each kind offers, what a tap opens, and what deliberately still needs the app.
Notifications from the Seayora app carry buttons. Most of what you do all day — answering a message, telling a resident you have seen their repair, turning down a call you cannot take — happens without unlocking the app at all.
What each kind of notification offers
| Notification | What you can do from it |
|---|---|
| A message | Reply inline, or mark the conversation as read. On Android, suggested replies appear too. |
| An incoming call | Answer (this opens the app — a call needs the microphone) or decline. |
| A missed call | Call back (opens the conversation) or send a message without opening the app. |
| A new repair request (owners and managers) | Acknowledge it — the resident is told and the response clock stops — reply to the resident, or open it. |
| An update on your repair (residents) | Reply about it, or open it. |
| A viewing you booked | Cancel it, or open it. |
| A rent payment that did not go through | Pay now (opens the app on your rent) or view it. |
| A lease to sign or countersign | Open it to review and sign. |
| A change to how you sign in | Secure my account (opens the app), or “It was me”. |
| An assistant proposal | Open it to review, or dismiss the notification. |
What a tap opens
Tapping a notification about a repair, a rent payment, a lease, a missed call or a security change opens that thing — the repair, your rent, the lease, the conversation — not the app’s home screen. Tapping an ordinary alert opens your Seayora Alerts thread, where every alert keeps its own link. The same is true on iPhone, Android and in your web browser.
Choosing which kinds make a sound (Android)
On Android, Seayora posts to a separate notification channel for each kind of thing — Messages, Missed calls, Repairs and work orders, Rent and payments, Leases and documents, Viewings and tours, Sign-ins and security, Doors and visitors, and Other alerts. Long-press any Seayora notification, or open Android Settings → Apps → Seayora → Notifications, to silence one kind without silencing the rest. Messages also appear in Android’s Conversations section, where you can mark a person as a priority conversation.
On iPhone, notifications from the same thread are grouped together and summarised (“3 more messages”), and security notices are time-sensitive, so they can reach you through a Focus.
What still needs the app, and why
Anything that moves money, signs a document, or decides something on somebody else's behalf opens the app instead of acting from the notification. That is deliberate. A button on a lock screen proves that somebody is holding your phone; it does not prove they are you. Your app lock — the PIN or pattern you set when you first signed in — lives inside the app, so paying rent, signing a lease and approving a proposal all go through it.
Replying to a message, acknowledging a repair and declining a call do not, because none of them can cost you anything that cannot be undone by saying so in the next message.
Approving a sign-in is never a button
When somebody signs in to your account, the notification you get has no Approve button on it — you have to open it and match the code shown on the sign-in screen. That is the point. An attacker who has your password can trigger sign-in attempts over and over hoping you tap yes to stop the buzzing; a code you have to read off the other screen is something they cannot give you.
If something does not go through
You get told. A reply that failed to send comes back as a notification saying so, with your words quoted and a “Try again” button that sends the same reply — the whole point of acting from a notification is not having to open the app to check it worked.
If you had no signal, the reply is not lost: it waits in the app’s outbox and sends itself as soon as you are back online, and the notification says that instead. If Seayora refused the action — for example you have left that conversation — the notification says why, and there is no “Try again”, because it would be refused the same way.
Related guides
Related features and guides
- Caller ID — Documentation. See who is calling when a resident, owner, contractor or teammate you deal with on Seayora rings your ordinary phone number — on iPhone and Android, without Seayora ever learning who called you.
- Notifications, Email & SMS — Documentation. How Seayora sends transactional and marketing notifications, choosing which alerts reach your phone and inbox, what the text-message program actually sends, and how to stop it.
- Seayora on CarPlay and Android Auto — Documentation. Hear and answer your conversations by voice or with Siri, play and send voice notes, call whoever you are driving to see, and get one-tap directions to the day’s stops — plus a plain explanation of why paying and signing deliberately stay out of the car.
- In-App Video Calls — Feature. Start a video call from any Seayora conversation, or upgrade a voice call to video mid-conversation. Run remote showings, walk a contractor through a repair, and schedule video meetings on the shared calendar — no personal number, no third-party meeting app.
- Notifications: In-App, Email, Push & SMS — Feature. In-app, email, push, and opt-in SMS notifications, with per-property and per-role settings so managing fifty units does not mean fifty times the noise.
- Using an AI Financial Analyst for Your Small Business — Guide. How an AI assistant can answer questions about your books in plain English, what it is good at, and where your own judgment still matters.