Doing things from a notification
Reply to a message, decline a call or acknowledge a repair straight from the notification — and what deliberately still needs the app.
Notifications from the Seayora app carry buttons. Most of what you do all day — answering a message, telling a resident you have seen their repair, turning down a call you cannot take — happens without unlocking the app at all.
What each kind of notification offers
| Notification | What you can do from it |
|---|---|
| A message | Reply inline, or mark the conversation as read. |
| An incoming call | Answer (this opens the app — a call needs the microphone) or decline. |
| A repair request | Acknowledge it, reply to the resident, or open it. |
| A viewing | Cancel it, or open it. |
| Rent | Open the payment screen. |
| A lease to sign | Open it to review and sign. |
| An assistant proposal | Open it to review, or dismiss the notification. |
What still needs the app, and why
Anything that moves money, signs a document, or decides something on somebody else's behalf opens the app instead of acting from the notification. That is deliberate. A button on a lock screen proves that somebody is holding your phone; it does not prove they are you. Your app lock — the PIN or pattern you set when you first signed in — lives inside the app, so paying rent, signing a lease and approving a proposal all go through it.
Replying to a message, acknowledging a repair and declining a call do not, because none of them can cost you anything that cannot be undone by saying so in the next message.
Approving a sign-in is never a button
When somebody signs in to your account, the notification you get has no Approve button on it — you have to open it and match the code shown on the sign-in screen. That is the point. An attacker who has your password can trigger sign-in attempts over and over hoping you tap yes to stop the buzzing; a code you have to read off the other screen is something they cannot give you.
If something does not go through
You get told. A reply that failed to send comes back as a notification saying so, rather than disappearing — the whole point of acting from a notification is not having to open the app to check it worked.
Related features and guides
- In-App Video Calls — Feature. Start a video call from any Seayora conversation, or upgrade a voice call to video mid-conversation. Run remote showings, walk a contractor through a repair, and schedule video meetings on the shared calendar — no personal number, no third-party meeting app.
- Notifications: In-App, Email, Push & SMS — Feature. In-app, email, push, and opt-in SMS notifications, with per-property and per-role settings so managing fifty units does not mean fifty times the noise.
- Seayora on CarPlay and Android Auto — Documentation. Read and answer your conversations by voice, send a voice note, call whoever you are driving to see, and get one-tap directions to the day’s stops — plus a plain explanation of why paying and signing deliberately stay on your phone.
- Live Support Chat: What We Can See While We Help You — Documentation. While a support conversation is open, Seayora shows the support team whether you are still on the page. What that means, exactly what is recorded, and how long it is kept.
- Filtering Your Inbox — Documentation. Smart filters, saved filter chips and labels — how to answer "who owes rent and has an open repair" without scrolling.
- Broadcast Messaging & Notices — Feature. Broadcast SMS and email notices to an entire building or portfolio at once — water shutoffs, policy changes, and seasonal reminders, without a mail merge.