Notifications, Email & SMS

How Seayora sends transactional and marketing notifications, and how to control your communication preferences.

Seayora keeps you informed through in-app notifications, email, push, and (where you opt in) SMS.

Transactional vs. marketing

Transactional messages — account, payment, application, lease, and dispatch notices you can’t fully turn off while you have an account.
Marketing messages — optional; opt out of email via unsubscribe and of marketing SMS by replying STOP.

Message and data rates may apply to SMS. See the Privacy Policy for your communication choices.

Per-property or per-role notification settings

If you manage many properties or wear multiple roles, fine-tune which notifications you actually want — you don’t need every alert from every property pushed to your phone the same way.

Frequently asked questions

Can I turn off all marketing communications but keep transactional ones?

Yes — marketing email and SMS have their own opt-out, while transactional messages necessary to operate your account continue as long as you maintain it.

What’s the fastest way to stop marketing SMS?

Reply STOP to any marketing text message, consistent with standard SMS opt-out conventions and the TCPA.

Do push notifications require the mobile app?

Push notifications are tied to whichever supported client you’ve enabled notifications on; email and in-app notifications work regardless.