Promo Codes & Account Credit
How to redeem a Seayora promo code, what each kind gives, and how discounts and account credit come off Seayora’s fees — including the platform fee on rent, which raises your payout.
A promo code from Seayora takes something off what Seayora charges you. It never changes the rent a tenant owes.
Redeeming a code
Open Offers & rewards — on the website, the iPhone or the Android app — type the code under Promo code and choose Apply. The confirmation says exactly what the code gave your account. Codes are not case sensitive, and each can be redeemed once per account.
What a code can give
- A percentage off one of Seayora’s fees — listing advertising, a Seayora Storage plan, or the platform fee on rent payments — for a set number of charges, sometimes within a set number of days.
- A fixed amount off each of a set number of those charges. It never takes a charge below zero.
- Account credit, spent automatically on your next Seayora fees.
- For service pros, a lower processing rate for a set number of transactions.
When it comes off
Automatically, at the moment Seayora charges you. The largest discount you hold for that fee comes off first, then any credit. If a discount or credit covers the whole charge, nothing is sent to your card at all.
On a rent payment, the discount lowers Seayora’s platform fee — so the amount paid out to you goes up by the same amount, and the rent payment shows the fee before and after. It is applied the first time that rent payment is charged and stays with it through any retry.
If a charge does not go through
When Seayora gives up on a charge — a declined listing bill, or a Storage charge that ran out of retries — the discount and the credit it used are returned to your account, and the credit history shows the return as its own line.
Seeing what is left
Under Promo code, each discount you hold says how many charges it has left, until when, and how much it has saved you so far. Finished codes are listed beneath. Your credit balance and every credit line are on the same screen.
Frequently asked questions
Can a tenant use a promo code on rent?
No. Promo codes come off Seayora’s own fees. Rent is owed to the landlord, and no code changes it.
Why was my code refused?
The message says why: the code may have ended, reached its limit, already been redeemed on your account, or be for a different type of account.
Does credit expire?
Account credit from a code stays on your account until it is spent on Seayora fees. It has no cash value and cannot be transferred.
Related guides
Related features and guides
- Promoted & Featured Placement — Documentation. How listing ranking, featured placement, and promotion work on Seayora — and what is and isn’t guaranteed.
- Automated Late Fees — Feature. Set your grace period and late fee structure once — flat or percentage — and Seayora calculates and applies it automatically, with no uncomfortable conversations.
- What You Take On When You Get Paid Through Seayora — Documentation. Collecting rent or invoicing through Seayora makes you a sub-merchant. Plain-English guide to what that means: whose chargebacks these are, which fees reach you, and what the processor can do.
- Landlord Payouts & Direct Deposit — Feature. Collected rent is paid out to your bank account once it settles, and every payout is reconciled against the ledger.
- Opening Your Payout Account — Documentation. The application that lets you be paid — what it asks for, what we fill in for you, what happens to your SSN and bank number, and how to answer when the processor asks for more.
- Customer Retention & Contractor CRM — Feature. Maintenance reminders, recurring maintenance contracts, VIP landlord tracking, seasonal upsells, promo codes, referral tracking, and campaigns — the repeat-business layer.