Building Health Score
What the building health score is made of, what each factor means, and what it deliberately does not claim.
Every building you manage gets a score from 0 to 100 and a grade from A to F, computed from the records Seayora already keeps. It ranks where to look first and comes with the next thing to do. It is advisory: it is not an inspection, a certification or legal advice.
The seven factors
| Factor | Weight | What it reads |
|---|---|---|
| Maintenance | 20% | Open work orders, and how long they have been open (two weeks and 45 days are the thresholds). |
| Rent collection | 20% | Rent charges in the last 90 days that were late or failed. |
| Equipment | 15% | Registered equipment past its expected life, in poor condition, or with a warranty lapsing within 30 days. |
| Compliance | 15% | Overdue housing-program filings and, for NYC buildings, whether the latest LL97 assessment is over the cap. |
| Inspections | 10% | How long since the last completed inspection (12 and 24 months are the thresholds). |
| Renters insurance | 10% | Active leases with a verified, unexpired policy on file. |
| Leases & occupancy | 10% | Leases ending within 60 days with nothing decided, and vacancy. |
Three states, never confused
A factor is either scored, not applicable (nothing to score — for example no equipment registered yet), or could not be checked. The last two are left out of the number. A factor Seayora could not read is never assumed fine.
Whether it is moving
Seayora records one score per building per day, so every building carries a 7-day and a 30-day change and a small chart of where it has been. A building scored for the first time this morning has no comparison yet, and the screen says that rather than showing no change — “flat since July” and “we were not measuring in July” are different facts.
Where to go first
- “Do next” lists every open action across every building, worst first, with the building named on each row.
- “Where the portfolio is weakest” averages each factor across the buildings it could actually be scored on — tap one to see only the buildings it is dragging.
- Search, filter by grade, and sort by needs-attention, falling fastest, best first or name.
- Export CSV downloads exactly the rows on the page, built by the server so the spreadsheet and the screen cannot disagree. A factor that could not be scored is an empty cell, never a zero.
When it updates
Scores refresh overnight and whenever you open a building that was scored more than six hours ago. “Re-score now” forces it.
Frequently asked questions
Can I change the weights?
Not yet. The weights are the same for every account so a B means the same thing across portfolios.
Why does a new building show “not enough on file”?
Nothing has been recorded yet — no lease, no work orders, no equipment. Add them and the score appears.
Does it pull city violation data?
Not live. The compliance factor reads the filing deadlines and LL97 assessments already stored in Seayora, so a network outage can never move a score.
Why does a building show no 30-day change?
Because there is no reading from 30 days ago to compare against — usually the building is new to Seayora, or scoring only started recently. Seayora will not invent a comparison it cannot make, so it says so instead of showing a change of zero.
Related guides
Related features and guides
- Move-In & Move-Out Checklists — Documentation. How to document a unit’s condition at move-in and move-out to protect both landlord and tenant when it’s time to return a deposit.
- The rules library — what Seayora publishes, and what it deliberately does not — Documentation. How Seayora’s statute-cited landlord and tenant rules work: where each figure comes from, how to read a state page and a state-by-state comparison, and why a state you expect to see is sometimes missing on purpose.
- Two-Factor Authentication & Device Security — Feature. Two-factor authentication (2FA/TOTP), new-device sign-in alerts, device verification, and passkey-based sign-in protecting every Seayora account.
- Call Recording & Consent — Feature. Where enabled, calls can be recorded or transcribed for quality and dispute resolution — with recordings attached to the conversation and consent obligations made explicit.
- AI Financial Analyst — Feature. An AI layer over your accounting data that surfaces trends, anomalies, and answers about your portfolio finances without building a report first.
- Connected Devices & Sensors — Documentation. How to connect meters, leak sensors, thermostats and other building devices to Seayora, what they can alert on, and how readings flow into work orders and Local Law 97 reporting.