Data Export & Account Deletion
How to export your data before closing your account, and what Seayora keeps versus deletes after closure.
Leaving Seayora shouldn’t mean losing your own records. Here’s how to export what you need before closing an account, and what happens after.
Before you close your account
- Export financial reports and transaction history.
- Download signed leases and other important documents.
- Export property, tenant, and customer records.
What’s deleted vs. retained
Most personal information tied solely to your account is deleted or de-identified after closure. Certain records — signed leases, payment and tax-relevant records, and information needed to comply with legal obligations — may be retained for the period required by law, consistent with the Privacy Policy’s retention section.
Requesting deletion
Email [email protected] to request account closure or exercise a deletion right where your state provides one. We’ll verify your identity before acting on the request, as described in the Privacy Policy.
Frequently asked questions
How long does account closure take?
Once verified, closure requests are typically processed promptly, though certain records may be retained afterward for the legally required period described in the Privacy Policy.
Can I reactivate a closed account?
This depends on how much time has passed and what was retained — contact support to ask about your specific situation rather than assuming either way.
What if I have an open lease or job when I request closure?
Resolve active leases, payments, or jobs first — support can advise on the right sequence if you have open obligations tied to the account.