Rewards for Paying Rent On Time, Using AutoPay and Renewing
How Seayora's rent rewards work: what counts as on time, streaks, the AutoPay reward, renewals, holdbacks and what happens when a payment is returned.
From time to time Seayora runs offers that reward residents for paying rent well. When one is running and you qualify, it appears under Offers & rewards — on the website, the iPhone and the Android app — with exactly what it gives, who it is for and its limits. Only what an offer states is owed.
What can earn a reward
| When | What it means |
|---|---|
| Rent paid on time (each month; carries the streak) | A rent charge paid through Seayora on or before its due date — plus the grace days in your lease — once the money has settled. Each month can count, and the offer says how many times it pays. |
| First rent collected by AutoPay | The first time AutoPay collects your rent and the payment settles. Once per account. |
| Renewal lease fully executed | A renewal lease is signed by everyone. Once per renewal. |
Streaks
Some offers reward a run of on-time months — three in a row, or twelve. The run counts consecutive on-time charges on your current lease; a late month starts it again. Your share of a split rent counts as your own payment.
What does not count
- Rent you paid another way — cash, a check, a transfer straight to your landlord. Only rent paid through Seayora can be seen to settle.
- Installments of a payment plan, and a month a plan took over.
- A payment that has not settled yet. A bank payment takes a few business days; the reward is decided once the money arrives.
Holdbacks and returns
An offer may hold a reward for a stated number of days before paying it, because a bank can send a settled payment back. If the payment a reward was based on is returned or disputed, the reward is reversed — usually before it was ever paid.
Who pays for it
These rewards are Seayora's own. They do not change the rent you owe, they are not your landlord's promise, and nothing about them is reported to a credit bureau.
For Seayora's operators
In the offers console, choose "Rent paid on time (each month; carries the streak)" as the trigger. As an action reward it pays each on-time month up to the per-member cap and window you set (for example one a month). As a milestone with a threshold it pays when the streak reaches that number — set a per-member cap of 1 so it pays once. "First rent collected by AutoPay" and "Renewal lease fully executed" work with any reward type. Every reward still goes through the offer's audience, caps, budget and holdback.
Asking your assistant
A connected assistant reads offers and rewards through the same tools as before; these are new reasons an offer can pay, not a new kind of record.
Related features and guides
- How to Collect Rent Online: A Landlord’s Guide — Guide. A practical guide to setting up online rent collection — the benefits, how autopay and reminders work, and what to look for in a rent payment platform.
- Using the Seayora app as a resident — Documentation. Paying rent and setting up AutoPay from your phone, reporting a repair with photos, messages and notifications, the app lock, and what happens with no signal.
- Housing Assistance: Tracking Section 8 and Agency Payments — Documentation. When a housing agency pays part of a resident’s rent — a Section 8 voucher, CityFHEPS, a state or county program — how to record it, what Seayora expects each month, what counts as late, and how to draft the late-payment penalty claim a voucher contract allows.
- AutoPay & Automated Rent Reminders — Feature. Tenants set up AutoPay once and rent drafts automatically on the due date written in the lease. Automated reminders go to anyone who is not on AutoPay.
- Online Rent Collection Software — Feature. Online rent collection: bank transfers free to the tenant, card payments, AutoPay on the lease’s due date, automatic late fees, roommate splitting and receipts issued when rent settles.
- Autopay & Automated Reminders — Documentation. How to set up AutoPay for rent, choose when it pays, skip one month, and how reminders and late fees work.