Opening Your Payout Account
The application that lets you be paid — what it asks for, what we fill in for you, what happens to your SSN and bank number, and how to answer when the processor asks for more.
Before rent or an invoice can reach your bank, our payment processor has to know who you are and who it is paying. That is one application, and it usually takes a few minutes. You fill it in inside Seayora — on the website or in the iPhone or Android app — and you are never sent to another site to do it.
It opens filled in
We fill in what your Seayora account already knows: your name, email, phone number, company name and address. If you rent out property, we also suggest a short description of your rentals, a link to one of your listings as your website, and estimates of your payment volumes worked out from your signed leases. A note at the top of the form says exactly what was filled in. Check each one — every box can be changed, and you are confirming the details are right when you submit.
Nothing sensitive is filled in, because Seayora does not keep it: your Social Security number, your EIN and your date of birth are always typed by you.
What it asks for
- Your business: how you operate (in your own name, or through a registered company), the legal name and structure if it is a company, the name you do business as, address, phone, website and what you do. If you rent out property in your own name, your legal business name is simply your own name, and your SSN is used if you have no EIN.
- You, as the person in control of the business: name, title, email, phone, date of birth, Social Security number, home address and how much of the business you own.
- Anyone else who owns 25% or more of the business, if that is not just you.
- How you will take payments: your business category, the name shown on payers’ statements, and estimates of your volumes and typical and largest payments.
- The bank account you want to be paid into, and your agreement to the fee schedule and the terms.
Reading the processor’s terms
The last step shows our payment processor’s General Terms of Service in full, right in the application. Scroll all the way to the end — the box that accepts them stays locked until you do, and a bar under the document shows how far you have read. On the website the document sits in the page; in the iPhone and Android apps, tap <strong>Read the General Terms of Service</strong> to open it full screen, scroll to the end and tap <strong>Done</strong>.
It is the processor’s own document, fetched from the processor when you open the step, so you always read the version in force today. We record which version you were shown and when you reached the end, alongside the time and device you accepted it from. If the processor changes the document while you are filling in the form, you are asked to read the new version.
Where your SSN and bank number go
Your SSN, EIN and date of birth are sent to our payment processor in the same request that submits the application. Seayora does not store them — only the last four digits of a tax number, so your settings can show which one is on file. Your bank account and routing numbers are typed into a field run by the payment processor itself, inside our page; they never reach Seayora at all.
You agree to use this bank account for legitimate business purposes, and not for personal, family, or household purposes.
After you submit
- The processor reviews the application. This is usually done inside a business day.
- Your payment settings show the status the whole time, and we email you when there is an answer.
- Once approved, rent and invoices settle into the account you gave, and your annual PCI attestation is issued (see Your Annual PCI Attestation).
"Submitted" and "approved" are different things, and Seayora shows them separately. An application that is in but not yet approved cannot collect money yet.
When the processor asks for more
Sometimes the review needs one more thing before it can approve you. Your payment settings then show <strong>What our payment processor needs</strong>, as a list, and we email you. Each item is answered right there:
- A detail to correct — for example a phone number, an address or an EIN. Only that one box opens, showing what is on file. Numbers Seayora does not keep (an SSN, an EIN, a date of birth) are typed again.
- A document — for example a photo of your government ID, a bank statement or your EIN letter. Take a photo or choose a file; it uploads from your device straight to the processor, and Seayora does not keep a copy.
- A new payout bank account — entered again in the processor’s own field. It replaces the one on file.
You can answer some items now and the rest later with <strong>Save for now</strong>. When everything is marked done, press <strong>Send for review</strong>. It will not send while something is still needed, because the review would only stop at the same place again.
Frequently asked questions
Do I have to leave Seayora to apply?
No. The whole application is inside Seayora, on the website and in both apps. Your bank numbers go into a secure field run by the payment processor, but that field sits inside our page.
Some of my details were already filled in. Where did they come from?
From your Seayora account — your profile, your company name, your listings and your signed leases. A note at the top of the form lists what was filled in. Change anything that is wrong before you submit.
Does Seayora keep my Social Security number?
No. It is sent to the payment processor when you submit and is not stored by Seayora. We keep only the last four digits so your settings can show which number is on file.
Can I do this on my phone?
Yes. The iPhone and Android apps have the same application, and if the processor later asks for a photo of your ID you can take it with your phone’s camera.
Why can’t I check the box to accept the processor’s terms?
It unlocks once you have scrolled to the end of the processor’s General Terms of Service, which the application shows in full. The processor requires that you see the whole document before you accept it. If the document will not load, wait a moment and press Try again.
My app says to update it before I can accept the terms.
Older versions of the app cannot show the processor’s terms in full, so the application cannot be sent from them. Update the app, or finish the application on seayora.com.
The processor asked for a document. Is it safe to upload?
The file goes from your device directly to the payment processor. Seayora never receives it and keeps only a note that a document of that type was sent.
Why does it ask about people who own 25% of the business?
Financial regulations require the processor to identify beneficial owners at that threshold. If you are the sole owner, there is nobody else to add.
How long until I am approved?
Usually inside a business day. We email you either way, and the status is on your payment settings the whole time.
Can I change my payout bank account later?
Yes — from your payment settings. Changes apply to future payouts; an in-flight payout usually completes to the previous account first.
Related guides
Related features and guides
- Fees, Payouts & Refunds — Documentation. How Seayora’s fees, subscriptions, payouts, and refunds work, and where payment disputes are handled.
- Your Annual PCI Attestation — Documentation. The one-minute form every account that takes card payments signs each year, when it is due, and the monthly fee that applies if it is not signed.
- Online Rent Collection — Documentation. How to collect rent online with Seayora — setup, payment methods, card surcharges and where state law limits them, records, and how funds move.
- Landlord Payouts & Direct Deposit — Feature. Collected rent is paid out to your bank account once it settles, and every payout is reconciled against the ledger.
- Payment Disputes & Chargebacks — Feature. When a cardholder disputes a payment, Seayora explains the claim, gathers the records that answer it, drafts your response and sends it on your signature — on the web and in both apps.
- How to Collect Rent Online: A Landlord’s Guide — Guide. How online rent collection works: bank transfers and cards, AutoPay and reminders, who pays the fees, and what to look for in a rent payment platform.