Why is there no Ask Seayora button in my portal?
The assistant is switched on account by account and is off until it has been switched on for yours. When it is, the spinning globe appears next to Search and you are emailed. In the apps, Tools → Ask Seayora says in words whether it is available to you.
From the guide The Seayora Assistant: Asking About Your Account in Plain Words.
Opening it
- On the website, the small spinning globe in the top bar of your portal, next to Search. It keeps turning until you open the assistant, then stands still.
- From Search (⌘K or Ctrl+K): type your question and choose the last row, "Ask Seayora".
- In the iPhone and Android apps, Tools → Ask Seayora.
- If you do not see it, it has not been switched on for your account yet. It is switched on account by account, and you are emailed when it is.
Read the whole guide: The Seayora Assistant: Asking About Your Account in Plain Words