Does Seayora sell what I ask its AI?
Where Seayora has switched it on, and only after emailing you, Seayora may license a scrubbed copy of questions and answers about your own listings and marketing, and questions about these guides, to other companies to train their AI models. That can count as a sale of personal information under state privacy laws, so turning off “Help improve Seayora AI” in Settings → Your data opts you out, and deletes the copies held. Nothing about your tenants, customers, payments, books, documents or messages is ever licensed.
From the guide The Seayora Assistant: Asking About Your Account in Plain Words.
AI training and data licensing
Where Seayora has switched it on, Seayora also keeps a copy of what you ask some of its AI features and what they answer, to train and improve AI. We email you before it starts, and nothing is kept from your account until 30 days after that email. The same switch, “Help improve Seayora AI” in Settings → Your data, turns it off.
- Before a copy is kept, email addresses, links, phone numbers, Social Security and taxpayer numbers and long numbers are removed. A name you typed can remain, so the copy is treated as personal information.
- It is used to train and evaluate AI that Seayora develops or runs. Seayora may also license part of it to other companies to train their AI models — only questions and answers about your own listings, advertising and marketing, and questions about these guides.
- What you ask the assistant, a repair you describe, a task you dictate and what a renter searches for are used only for Seayora’s own AI and never licensed. The assistant’s copy is kept only when its answer used your listings, properties, repairs, tasks, calendar, showings, marketing, community or inspection records — nothing about tenants, payments, books, documents or messages.
- Never kept for this: documents, receipts, statements and bills you upload, the books and bank records, tax, rental applications and screening, leases, camera footage, calls, messages between people, support conversations, a private rental search, and anything asked on a request that carried a Global Privacy Control signal or “Essentials only”.
- Turning off “Help improve Seayora AI” deletes the copies kept from your account and stops it from then on. You can also delete just the copies from Settings → Your data (“AI questions and answers kept for training”), and closing your account deletes them. Every AI feature works the same either way.
Read the whole guide: The Seayora Assistant: Asking About Your Account in Plain Words