Why can’t I tick the box to accept the processor’s terms?

It unlocks once you have scrolled to the end of the processor’s General Terms of Service, which the application shows in full. The processor requires that you see the whole document before you accept it. If the document will not load, wait a moment and press Try again.

From the guide Opening Your Payout Account.

Reading the processor’s terms

The last step shows our payment processor’s General Terms of Service in full, right in the application. Scroll all the way to the end — the box that accepts them stays locked until you do, and a bar under the document shows how far you have read. On the website the document sits in the page; in the iPhone and Android apps, tap <strong>Read the General Terms of Service</strong> to open it full screen, scroll to the end and tap <strong>Done</strong>.

It is the processor’s own document, fetched from the processor when you open the step, so you always read the version in force today. We record which version you were shown and when you reached the end, alongside the time and device you accepted it from. If the processor changes the document while you are filling in the form, you are asked to read the new version.

Read the whole guide: Opening Your Payout Account

More questions about Opening Your Payout Account