Why does Seayora say a unit was already billed for these days?
Because a bill already posted for the same utility covers some of the same days for that unit, and posting this one would bill those days twice. Check the dates first. If it really is a separate charge — a second meter or a separate account — confirm that and it posts.
From the guide Utility Billing: Splitting a Building’s Utility Bill Between Its Units.
The checks before you post
As you fill the bill in, Seayora checks it against what it already knows and shows the result under Before you post. Nothing is changed for you; each check is a sentence you can act on.
- Days already billed. If a unit was already billed for this utility for some of the same days — the same bill posted twice with a different total, or a water bill over a water-and-sewer bill — Seayora names the unit, the earlier bill and the days in common, and refuses to post until you confirm this is a separate charge, such as a second meter or account.
- Against your earlier bills. Once a utility has been billed for these units before, Seayora compares the cost a unit a day with the average of the last bills and flags a bill that is far above or below it, so a misread meter or wrong dates are caught before tenants are charged.
- What each way of splitting needs. Splitting by floor area needs every unit’s square footage, by bedrooms needs every unit’s bedrooms, and by occupants uses the number of people on each lease. Seayora names the units missing what the chosen method needs.
- The usual way to split this utility. Seayora suggests the method most often used for it — by occupants for water, for example — with a Use this button. It is common practice, not a legal rule: the method you may use is the one your leases provide for.
- Dates that look wrong — a bill covering far longer than a month or a quarter, or running past today.
Read the whole guide: Utility Billing: Splitting a Building’s Utility Bill Between Its Units