Does the assistant follow my knowledge base exactly?
It answers from the passages that match your question and names the document it used, but it can still misread one. Treat its answer as a pointer to your document, and check the document itself before you act on anything that matters.
From the guide Seayora AI: Repairs, Lease Questions, Briefs and Reports in Plain Words.
Your knowledge base
Landlords, management companies and contractors can give the Seayora Assistant their own policies and procedures — a pet policy, an after-hours lockout procedure, a move-out checklist, an onboarding guide for new staff. Then ask “what is our pet deposit?” or “what do we do about a lockout at night?” and the assistant reads the passages that answer it, answers from them, and says which document it used.
- Add documents under Knowledge base at the bottom of the Seayora AI page, on the website and in the iPhone and Android apps. Upload a PDF, a Markdown (.md) or a plain-text (.txt) file of up to 2 MB, or paste the text in. Headings that start with # become sections the assistant can quote.
- A scanned PDF has no text to read. Export it with text (OCR) first, or paste the words in.
- There is one knowledge base per business. If you work for a management company or a contractor, you see your employer’s, and you can add or remove documents only if your access includes editing documents.
- Tap a document to see exactly what the assistant reads. Remove it and the assistant stops reading it straight away.
- Passages are sent to the AI engine when they answer a question, so leave out passwords, door codes and Social Security numbers — a document that looks like it contains one is refused.
- The assistant treats your documents as reference, not as instructions: they never let it do anything your account could not, and anything it prepares from them is still a proposal you approve.
- Up to 50 documents and 200,000 characters each. The same document cannot be added twice.
- If you connect Claude or ChatGPT to Seayora as a landlord or management company, they can search your knowledge base too (the search_knowledge_base tool, with the Documents permission). Adding a document is something only a person does in Seayora.
Read the whole guide: Seayora AI: Repairs, Lease Questions, Briefs and Reports in Plain Words