Does a refund go out straight away?

Not always. From October 19, 2026 the processor holds a refund until your processing balance can cover it. It is checked before each daily settlement and sent as soon as that day’s payments cover it. If they still have not after 7 days, the amount is debited from your linked bank account and the refund goes out once that debit clears, usually within 3 business days. A refund that cannot be funded within 45 days fails: your customer does not get that money, the payment shows as paid again, and Seayora tells whoever issued the refund.

From the guide What You Take On When You Get Paid Through Seayora.

Why your money waits a day, and why that saves you money

A payout is one instruction that sweeps your whole available balance. The processor charges per instruction, not per dollar — so one payout of $2,000 costs one fee, and ten payouts of $200 cost ten. There is no box to pay out part of your balance, on purpose.

Money becomes payable once it has been settled for the holding period on your payments screen, which is one day by default. That means a day of rent payments matures together and leaves in a single transfer instead of trickling out. The hold delays when you can reach the money; it never reduces it, and when a payout does run it takes everything then available, including anything that settled that same day.

  • Settlement hold — how long money must have been settled before it is payable.
  • Minimum interval — how often a payout instruction may be issued at all. This is the one that actually caps the fee.
  • Minimum payout — a floor under a single transfer, so a small balance does not cost a fee to move. 0 means no minimum.

Read the whole guide: What You Take On When You Get Paid Through Seayora

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