How many recovery codes do I get, and can I get more?
Ten, and yes — Settings → Security → Recovery codes → Generate new set. Generating a new set cancels every code in the old set the moment it happens, so do not do it because you have mislaid one or two unless you are ready to save the new ten.
From the guide Account Security: SSO, 2FA & Passkeys.
Recovery codes
Turning on the authenticator app gives you ten recovery codes. Each one signs you in once, and together they are the way back into your account if you lose the phone your authenticator app is on. Save them somewhere you can reach without that phone — a password manager, or printed and kept with your documents.
We show them once and cannot show them again: we store a one-way fingerprint of each code, not the code itself, so nobody at Seayora can read them back to you. Your security settings show how many you have left, and you can generate a fresh set at any time — doing so cancels every code from the previous set immediately.
Once you hold recovery codes, Seayora stops offering to email or text you a code instead of using your authenticator app. That is the point of the authenticator: if a code sent to your inbox were still accepted, anyone who reached your inbox would still reach your account, and the second factor would be protecting nobody. Your recovery codes take that job instead.
Read the whole guide: Account Security: SSO, 2FA & Passkeys
More questions about Account Security: SSO, 2FA & Passkeys
- Is two-factor authentication required?
- I lost the phone my authenticator app was on. How do I get in?
- I have lost my authenticator app AND my recovery codes.
- Why can I no longer have a code emailed to me?
- Can Seayora tell me what my recovery codes are?
- What’s the difference between a passkey and a password?
- I never received my password reset email. What now?
- My reset link says it is invalid or expired.
- Does resetting my password sign out my other devices?
- Will I be notified of a new device login?
- What should I do before selling or giving away a device I used to sign in?
- Why does Seayora ask for a code before I change my own details?
- How long do changes stay unlocked after I enter the code?
- What if I never receive the code?
- Do I have to press anything after typing the code?