Is two-factor authentication required?
It’s strongly recommended for every account and required for certain sensitive roles and actions. Even where it’s optional, turning it on is one of the single most effective things you can do to protect your account.
From the guide Account Security: SSO, 2FA & Passkeys.
When two-factor is required on your account
Some accounts are set to require a second factor — by a Seayora administrator, or by the owner of the company account you belong to. On those accounts you are asked to verify every time you sign in with your password, not only on a new device, and the authenticator app cannot be turned off from your own settings. Signing in with Apple or Google relies on that provider’s own sign-in and its two-step verification instead, so Seayora does not ask for a second code there. Your security settings say so plainly when this applies to you. If you think it should not, the person who administers the account is who can change it.
Read the whole guide: Account Security: SSO, 2FA & Passkeys
More questions about Account Security: SSO, 2FA & Passkeys
- I lost the phone my authenticator app was on. How do I get in?
- I have lost my authenticator app AND my recovery codes.
- Why can I no longer have a code emailed to me?
- How many recovery codes do I get, and can I get more?
- Can Seayora tell me what my recovery codes are?
- What’s the difference between a passkey and a password?
- I never received my password reset email. What now?
- My reset link says it is invalid or expired.
- Does resetting my password sign out my other devices?
- Will I be notified of a new device login?
- What should I do before selling or giving away a device I used to sign in?
- Why does Seayora ask for a code before I change my own details?
- How long do changes stay unlocked after I enter the code?
- What if I never receive the code?
- Do I have to press anything after typing the code?