Route the right job to the right pro, automatically
At one property, dispatch is a phone call. At two hundred, it is a full-time job. AI-assisted routing and explicit automation rules turn dispatch into a policy you configure once instead of a decision you make hundreds of times a month.
How dispatch automation works
- AI-assisted routing suggests the right pro for the job type
- Configurable automation rules encode your dispatch policy
- Auto-approval limits release routine work without manual sign-off
- Escalation paths for urgent or high-cost work
- A live arrival time for the customer once a technician taps On my way
- Full audit trail of what was dispatched, to whom, and when
You stay in control
Automation applies the rules you set. Anything outside them — cost above your threshold, an unusual job type, an emergency — escalates for a human decision rather than being routed silently.
Frequently asked questions
Does AI decide who gets the job with no oversight?
No. AI-assisted routing operates inside the automation rules and approval limits you configure, and work outside those bounds escalates for a human decision.
Can I set different rules per property?
Yes. Dispatch automation rules and auto-approval limits are configurable, so a rule set can match the property and the job type.
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Documentation
- Dispatch Automation Rules — How to set up rules that automatically route, escalate, or approve dispatched jobs based on conditions you define.
- Maintenance & Dispatch Workflow — How maintenance requests flow from tenant intake through routing, approval, completion, and cost.
- Calendar & Scheduling — One calendar over everything Seayora already knows is happening — what it draws, what you can add to it, how reminders and repeats work, and how to read it in the calendar app you already use.
Related features
- Maintenance Requests & Work Orders — Tenants submit work orders with photos and video from their phone. Landlords triage, dispatch, and track every request to completion in one place.
- Vetted Contractor Network — Dispatch maintenance to identity-verified service professionals in your area, or bring your own contractors onto the platform — with quality tracking on every job.
- Technician Dispatch & Live Arrival Times — Plan each technician’s route, tell the customer when they set off, and send a live arrival link that says how the time was worked out — without tracking your crew.
Guides and comparisons
- Dispatch Automation Rules — Documentation. How to set up rules that automatically route, escalate, or approve dispatched jobs based on conditions you define.
- Maintenance & Dispatch Workflow — Documentation. How maintenance requests flow from tenant intake through routing, approval, completion, and cost.
- Calendar & Scheduling — Documentation. One calendar over everything Seayora already knows is happening — what it draws, what you can add to it, how reminders and repeats work, and how to read it in the calendar app you already use.
- Maintenance Requests & Work Orders — Feature. Tenants submit work orders with photos and video from their phone. Landlords triage, dispatch, and track every request to completion in one place.
- Vetted Contractor Network — Feature. Dispatch maintenance to identity-verified service professionals in your area, or bring your own contractors onto the platform — with quality tracking on every job.
- Technician Dispatch & Live Arrival Times — Feature. Plan each technician’s route, tell the customer when they set off, and send a live arrival link that says how the time was worked out — without tracking your crew.