Stop treating every job like a one-off
Winning a new customer costs far more than keeping one. The retention tools turn a completed job into a recurring relationship — reminders, maintenance contracts, seasonal offers, and referrals.
The retention toolkit
- Automated maintenance reminders to past customers
- Recurring maintenance contracts for predictable revenue
- VIP landlord tracking for your highest-value accounts
- Seasonal upsell prompts timed to the work
- Promo codes and redemption tracking
- Referral tracking so word-of-mouth is measurable
- Marketing campaigns to your customer base
Maintenance contracts smooth the year
Trade revenue is seasonal and lumpy. Recurring maintenance contracts convert some of that into predictable monthly revenue, which is what makes hiring and fleet decisions possible.
Frequently asked questions
What is a maintenance contract?
A recurring service agreement with a customer, giving you predictable scheduled work and revenue rather than waiting for the next breakdown.
Can I track where referrals come from?
Yes. Referral tracking attributes new work to its source so you can see which relationships actually generate business.
Get started
The platform is free. A 4% processing fee applies only when you are paid for a completed job.
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Documentation
- Customer & Vendor Portals — What a customer or vendor can see and do from the portal link you send them — invoices and their PDFs, statements, paying online, automatic payment, memberships, and sending you a bill.
- Sales Pipeline & the Full Sales Cycle — How Seayora tracks a sale from lead to lead-to-cash — quotes, follow-ups, conversion, invoicing, and payment — as one connected cycle.
- Deep Analytics & Business Insights — How service professionals go beyond basic financial reports to understand trends, customer value, and where growth is coming from.
Related features
- Reviews, Reputation & CSAT — Request reviews, capture customer satisfaction scores, and build a reputation score that landlords see when deciding who to dispatch.
- Revenue Forecasting & Market Insight — Revenue forecasting, market heatmaps, technician leaderboards, and dispute analysis — the analytics that inform hiring, pricing, and where to compete.
- Pricing Tiers, Tax Quotes & Receipt Capture — Configurable pricing tiers, tax quoting, late fees, promo redemption, PDF invoices, and OCR receipt scanning that turns a photo into a booked expense.
Guides and comparisons
- Customer & Vendor Portals — Documentation. What a customer or vendor can see and do from the portal link you send them — invoices and their PDFs, statements, paying online, automatic payment, memberships, and sending you a bill.
- Sales Pipeline & the Full Sales Cycle — Documentation. How Seayora tracks a sale from lead to lead-to-cash — quotes, follow-ups, conversion, invoicing, and payment — as one connected cycle.
- Deep Analytics & Business Insights — Documentation. How service professionals go beyond basic financial reports to understand trends, customer value, and where growth is coming from.
- Reviews, Reputation & CSAT — Feature. Request reviews, capture customer satisfaction scores, and build a reputation score that landlords see when deciding who to dispatch.
- Revenue Forecasting & Market Insight — Feature. Revenue forecasting, market heatmaps, technician leaderboards, and dispute analysis — the analytics that inform hiring, pricing, and where to compete.
- Pricing Tiers, Tax Quotes & Receipt Capture — Feature. Configurable pricing tiers, tax quoting, late fees, promo redemption, PDF invoices, and OCR receipt scanning that turns a photo into a booked expense.